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Privacy Policy

Divine Will Family clg - Data Privacy Statement

Who are we?

Divine Will Family clg is registered in Ireland (company number 721650), with its registered office at Unit D, Ground Floor, Apex Business Centre, Blackthorn Road, Sandyford Industrial Estate, Sandyford, Dublin 18. It is a group of people committed to studying and operating with the Gift of Divine Will as revealed by God through the writings of Servant of God, Luisa Piccarreta (23/04/1865 – 04/03/1947 ).  It has many affiliated groups throughout Ireland and online meetings (over Zoom) to people in other countries. We have published this Privacy Statement to demonstrate our commitment to protecting and respecting your personal data.

Terms of this Data Privacy Statement

Reference to “we”, “our” and “us”, etc. are references to Divine Will Family, a company limited by guarantee.

The Divine Will Family clg fully respects your right to privacy and actively seeks to preserve the privacy rights of those who share information with us.  Any personal information you provide to us will be treated confidentiality, in accordance with the General Data Protection Regulation (GDPR) 2018 and the Data Protection Act (2018).

This Privacy Statement explains how we process information, in particular the personal data that we receive from you. Please read the following carefully to understand our views and practices regarding your personal data and how we treat it.

What information do we collect about you?

We receive personal data about you in various ways including directly from the individual and sometimes from a family member or from a family friend, while attending one of our events. You may submit your personal information when, for instance you request information or updates through our website or while making a donation.

Personal data is information that can be used to help identify an individual. The personal data that is collected may include but is not limited to;

- your name, eMail address, phone number, postal address, location, a record of your interactions with us, voice recordings and photographs.

- Information relating to financial donations (such as bank details);

- Safeguarding information as required by the National Safeguarding Office and the Garda Vetting Bureau;

- Information on volunteer;

This list is not exhaustive.

Processing of personal information

We collect and processes information about you in a number of ways including face to face meetings, eMail, phone conversations and via forms sent through our website.

We must have a lawful basis for processing your information. This will vary according to the circumstances of how and why we have your information but typical examples include:

- The activities are within our legitimate interests in advancing and maintaining our mission, in providing information about our activities , and to raise charitable funds;

- You have given consent for us to process your information which can be withdrawn at any time by contacting us using the details below;

- We are carrying out necessary steps in relation to a contract to which you are party to or prior to you entering a contract;

- The processing is necessary for compliance with a legal obligation;

- The processing is necessary for carrying out a task in the public interest;

- The processing of data is necessary to protect your vital interest.

If we process any Special Categories of Personal Data, we must have a further lawful basis for the processing. This may include:

- Where you have given explicit consent;

- Where the processing is necessary to protect the vital interest or someone else’s vital interests;

- Where the processing is carried out in the course of our legitimate interests

- You have made the information public; Where the processing is necessary for the establishment, exercise or defence of legal claims;

- The processing is necessary for reasons of substantial public interest.

What do we use your information for?

We use your information for a range of different purposes including;

- To facilitate studying, operating and praying with the Gift of Divine Will as revealed by God through the writings of Servant of God, Luisa Piccarreta;

- To provide information you request from us;

- To process various application forms;

- Communicating with you about our events;

- Dealing with complaints and enquiries;

- To administer, support, improve and develop the administration of our work and operations and to keep our accounts and records up to date;

- For auditing and statistical purposes;

- As authorised or required by any law applicable to us or arising from your interaction with us;

- To process volunteer forms;

- Technical details in connection with visits to this website may be logged on our website  & EMS software provider’s server;

- Voice recordings for training and information sharing purposes;

- Photographs posted to website.

We do not use automatic decision making software and we do not engage in profiling

How / who do we share your information?

The information you give us is used by us only in accordance with the purpose for which you provided the information and with your consent. This information will only be retained for as long as required for the purpose for which it was gathered.

We may share your information with government bodies for tax relief purposes or law enforcement agencies for the prevention and detection of crime.

Information will only be made available to third parties who assist us with our work. We may share information with service providers but only when an appropriate Service Provider Agreement/contract is in place outlining exactly what they are permitted to do. Any data processed in the course of such services is processed in compliance with the GDPR.

Where permitted by law, we reserve the right to release personal data without your consent and/or without consulting you, including when we believe that this is appropriate to comply with our legal obligations.

Where do we store your information?

We may store your information in hard copy or in electronic format.

How long do we retain your information?

We retain your personal information for as long as necessary with regard to the purposes for which it was collected or lawfully further processed, or for so long as may be necessary in light of our legal obligations.

How do we keep your information safe and accurate?

The Divine Will Family clg is committed to ensuring your information is secure.

We seek to ensure that we keep your personal data accurate and up to date. However, you are responsible for informing us of any changes to your personal data and other information.

Unfortunately the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, any transmission via our website is ultimately at your own risk.

On written request we will inform you about the data stored about you. Requests for access, rectification, erasure or blocking of personal data will be processed on the basis of applicable legal provisions.

Please contact us by completing a “Contact Divine Will Family” form on our website –

What are your rights?

You have many rights under Irish Data Protection legislation with regard to the processing of your data.

Right to be informed – Privacy statements.

Right of Access – You have the right to access information we hold on you.

Right of Correction – you have the right to have any inaccurate or incomplete data rectified by us.

Right of Erasure – In certain circumstance you can request the erasure of the data we hold on you i.e. the right to be forgotten.

Right to Restriction of Processing – Where certain conditions apply, you have the right to restrict processing of your personal data.

Right of Portability – Subject to certain circumstances, you have the right to have any data we hold on you transferred to another organisation where we hold it in electronic form.

Right to Object – You have the right to object to certain types of data processing.

Right not to be subject to automated decision-making including profiling.

The Right to Lodge a Complaint with the Irish Data Protection Commission.

If you are unhappy about how we have treated your personal data.

Their contact details are as follows: -

Data Protection Commission

21 Fitzwilliam Square South

Dublin 3

D02 RD28

Links to third parties

Our website contains links to third party websites that we believe may be of interest to you. This privacy statement only governs and we are not responsible for the privacy policies or statements that govern third party websites that we might link to.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our mailing list. We only collect certain data about you, as detailed in the "What information do we collect about you? / Processing of your personal data." above. Any email messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers/users to send out email marketing campaigns/email communications to a list of users.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign/ communication.

Any email marketing/communication messages we send are in accordance with GDPR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing/communication messages for instructions on how to unsubscribe or manage your preferences.

Our EMS provider is WIX CMS and Hubspot.  We hold the following information about you within our EMS system: Name, Email address; I.P address; Subscription time & date, geographic and demographic data.

Changes to our privacy statement

Any changes we may make to our privacy statement in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy statement. This privacy statement was last updated 27 March 2024.

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